What Was the Problem
Jonathan Fox from our UK office worked closely with Greg to understand the key gaps between what they had and what they wanted. Through those conversations we were able to establish a clear sense of what Greg wanted from his ideal inventory management system.
Specifically, there were some fundamental requirements that needed to be addressed. They were:
- Adapting to rapid change
- The impact of technology
- The shift to advisory services
After a number of meetings between our teams in Melbourne and the UK, we recommended DEAR Systems as the ideal inventory platform for BLK Box.
And, of course, Gregory wanted to do all this without disrupting the business. After much planning, training and testing, our team in Australia were able to complete the migration overnight ensuring that there was no system down time. As far as their customers were concerned, it was just business as usual.
As a result of our work together, BLK Box have solved some very real operational issues. Not only do they have an inventory management system that serves their needs today, but they have a platform that they can build on when their demands inevitably change tomorrow.View BLK Box website
Manager AFI Branding Melbourne, VIC, Australia
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