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Inventory for eCommerce

You run an ambitious eCommerce business.

Your customers love you, and your products.

How would you like to spend more time building on your success?

We help eCommerce businesses streamline their end-to-end inventory process.

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Running an eCommerce business means that you spend a lot of time spinning plates. While you have your own challenges, we think you might recognise some of these issues as well.

  • “Why is that product out of stock?”
  • “Why are we having so many returns?”
  • “The website says $10. It should say $12.”
  • “Why is it taking so long to ship?”
  • “Our costs have risen by how much?”

 

Core Challenges

Pick, pack, and ship 

Fulfilling online orders as quickly and efficiently as possible is about keeping customers and your finance director happy. It’s an area of constant refinement, where automation can make or break the pick, pack, and ship process. Get it right, and you create a frictionless experience for everyone. Get it wrong, and you risk losing customers and revenue.

 


Out of stock frustration

Customer loyalty isn’t what it used to be. When hit with an ‘out of stock message’ we’ll typically go elsewhere to find someone who has what you don’t. Keeping your online store stocked is just good for business but it’s hard, especially if you’re relying on a manual stock reordering process.

 


Updating information

Keeping product information and stock on hand up to date across all channels can be a logistical nightmare. Updating multiple spreadsheets, your website and your eCommerce platform can be a real time suck. It’s also the kind of work that isn’t exactly fulfilling. Creating a one-and-done process, automates reordering and saves time and frustration.

Real Problems. Real Solutions.

We believe there’s a smarter way to run your eCommerce operation. An approach that’s about automating your inventory management. An approach that saves time, money, and puts you back in control. Through our partnership with DEAR Inventory, we’ll help you deliver smarter ways of working, and a more profitable eCommerce business.

 

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Manage transactions in real time

Remove the guesswork from your e-commerce business by having real-time visibility of all of your transactions.
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Automate, pick, pack, and ship.

Reduce the human errors in your distribution operation by automating the entire pick, pack and ship workflow.

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Up-to-date product information.

Take the pain out of data entry & have confidence that the product information you see is accurate everywhere.

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Create insightful sales reports.

Get real-time sales reports to help you understand your business and make smarter, commercial decisions.

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Seamless product variation support.

Enjoy the flexibility of applying the right product variations to the items you sell in your e-commerce store. .

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Automatically update stock levels.

Take the pain away from manual data-entry and support smarter stock re-ordering by automating stock level updates.

Waypoint have restored my faith in IT professionals. After openly, honestly and thoroughly assessing the business they objectively proposed the most suitable systems which we now love using. The whole team can see the huge difference that these systems have made in our work.

The customer service has been second to none with Waypoint going out of their way numerous times to assist us in any way that they could. Can’t imagine a better company to work with and entrust my IT needs to. Dina Listmangof

Managing Director, Happygreen Foods

DEAR Stories

The latest stories, news and helpful updates from the team at Waypoint.

Archie Rose – Client Story

Archie Rose – Client Story

The Archie Rose Distilling Co has developed a big reputation for a small, independent distillery. It’s not easy going up against the might of the distilling giants, but the drinking public has shown, that despite economic uncertainty, they will pay for quality and something a little bit different. And that’s precisely what Archie Rose produces from their Sydney base – quality Gin, Whisky and Vodka.

read more
BLK Box – Client Story

BLK Box – Client Story

Belfast based BLK Box is an incredible business that goes from strength to strength. They sell their own brand gym equipment to the public and to gyms across the World. They also design and create complete gym facilities for gym owners that don’t want to compromise on quality. As a result of our work together, BLK Box have solved some very real operational issues.

read more

Get Started

We’ve learned a lot from working with eCommerce businesses over the years. We know how hard it can be to remain competitive, and profitable.

Our job is to help you develop smarter inventory processes driven by the right inventory management platform.

 

If you’re keen to find out more and want to get started get in touch. Or, if there’s a question you have about any aspect of eCommerce inventory management, please click on the link to get in touch.