How We Do It

Our Process & Our Proof

The Way We Work

Wearing your shoes. That’s the simplest explanation of the way we work. Our background means we’ve experienced many of the problems you’re facing. We’ve either worked on them for our own business or we’ve tackled similar challenges with our clients. It’s rare that we enter entirely unchartered waters, but when we do, we make it our business to know your business.

We’ll learn about your business and your industry. We’ll ask you an insane amount of questions and crucially, we’ll listen to the answers. Once we’ve got the knowledge we need, then we can identify ways to improve your process. In our experience no matter how good the technology, a project will fail if the underlying process work is skipped over.

Once we’ve pinned down the process our job is to find your perfect technology partner. That might be a standalone piece of software or it might be an add-on for Xero. Either way, it’s about selecting the technology that best supports your processes.

Our process

How do we know that we can help you? Truth is, we don’t. We’d be arrogant to assume we could. We’re great believers in that old-fashioned thing called a conversation. That’s where we can understand your issues and your business. It’s also where we’ll both find out if we’re right for each other. We’re great believers that likeability, while not essential, certainly makes any project more successful. We’ve developed a process to make the most of those early conversations.

Client Stories

The way we work and the relationships we build with our clients are the keys to our success. Here’s a selection of some of our client success stories.

BLK Box – Client Story

BLK Box – Client Story

Belfast based BLK Box is an incredible business that goes from strength to strength. They sell their own brand gym equipment to the public and to gyms across the World. They also design and create complete gym facilities for gym owners that don’t want to compromise on quality. As a result of our work together, BLK Box have solved some very real operational issues.

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Archie Rose – Client Story

Archie Rose – Client Story

The Archie Rose Distilling Co has developed a big reputation for a small, independent distillery. It’s not easy going up against the might of the distilling giants, but the drinking public has shown, that despite economic uncertainty, they will pay for quality and something a little bit different. And that’s precisely what Archie Rose produces from their Sydney base – quality Gin, Whisky and Vodka.

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Sweet Beginnings – Client Story

Sweet Beginnings – Client Story

Sweet Beginnings is a social enterprise that provides employment opportunities to men and women who have recently been released from prison. As you can imagine, reintegration into society can be difficult and despite serving their time, the legacy of their crime can make employment hard to come by. Sweet Beginnings owner Bob Miller saw this and wanted to do something.

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Let’s start the conversation

Are you interested in finding out if we’re a good fit for each other? If you’re ready to take your first step to working with us, the process starts by applying for a discovery call. The truth is, what we do and the way we do it, won’t be for everyone.

We’re great believers that the only way to find out is to have a conversation. During your 45-minute Discovery Call, you’ll get the opportunity to ask as many questions as you can throw at us. And, while doing so, you’ll get the chance to experience what it’s like to work with Waypoint.