The Way We Work

Our Approach

Before you consider working with us, it’s important that you have an understanding of how we work. And in simple terms, how we work best for you is by taking a process first approach. As important as the technology is, we need to make sure the processes you use are the best for your specific needs.

We’ve developed ‘The Waypoint Way’ to help you get the absolute most fr om your experience of working with us. The purpose of this document is to introduce you to The Waypoint Way so that you can make an informed decision about whether or not we can help you.

Fit: Can We Help You?

The first step in our process is to answer one simple question. Are we a good fit for each other? Or, more specifically are we best placed to solve the problem you have? We’ll have an initial conversation and
then, if everything sounds good to both of us, you’ll be asked to apply for a free Discovery session

Discovery: What’s the Core Problem?

The Discovery Session is a 1-hour video conference where we ask and answer questions. It’s about learning more about the challenges you’re facing. By the end of this session, we ’ll have the clarity we need to know if we can help you.

Workshop: What Do We Recommend & How Much is It?

If we’re both confident that we can help, we’ll move to the Workshop phase. This is where we establish the detailed requirements for your project. We’ll get to the heart of the problems you’re facing and share a demonstration of the technology that we recommend.

Review: What Do We Recommend & How Much Will It Cost?

We’ll take your requirements and all the knowledge gained from the Workshop phase to recommend the single best approach to solving your problem. Over a video conference, we’ll share the costs and scope of the proposed solution.

Project: Let’s Get to Work

If you’re happy with what you see and are excited about moving forward, then we move into the Live Project phase. It’s at this point you’ll be assigned your own dedicated project manager.

Want to Know More?

We’ve tried to keep our process as simple as possible, but if you’re anything like us, you’ll probably have some questions. You can arrange a call with one of the team by visiting