Accelo is the most feature rich and powerful Service Operations platform on the market today. It offers professional services organisations a flexible platform to manage their projects, sales, CRM and servicing activities.
At Waypoint we’re proud to be Accelo’s territory partner for Australia, and most experienced implementer worldwide.
Accelo is the most feature rich and powerful Service Operations platform on the market today. It offers professional services organisations a flexible platform to manage their projects, sales, CRM and servicing activities. In really simple terms what Accelo does exceptionally well is to help you track your important client work in one system.
Keeping the client front and centre at all times is only possible if the team knows what’s it doing. Accelo helps makes the best use of everyone’s time thanks to built in timesheets which shows who’s working on what. And, the integrated ticketing module makes sure new issues are logged, assigned and tracked properly.
Having the visibility to see what’s going on with your clients in one place is a gamechanger.
Other Features of Accelo
The above are three of the key features that our clients tell us they love, but there is far more to Accelo. Below are some the other areas that really make Accelo stand out to us.
CRM & Client Database
Invoicing & Payments
The customer service has been second to none with Waypoint going out of their way numerous times to assist us in any way that they could. Can’t imagine a better company to work with and entrust my IT needs to.
Telstra Australian Business Awards - 2016
Xero Accounting Cloud Integrators - 2016
Anthill Cool Company Awards - 2016
Telstra Australian Business Awards - 2018
Anthill Cool Company Awards - 2018
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The latest stories, news and helpful updates from the team at Waypoint.
We worked with Adam and his team to understand the current process for managing projects. This involved a mix of spreadsheets and paper based documentation. Once we got to grips with the current way of working we were able to develop a new process that would give Adam the visibility needed to manage the day-to-day operations and plan for the future.
The three amigos of any and all Accelo builds. How these three functions interact with each other creates the fundamental automation of Business Process required to get the most out Accelo. Statuses Accelo uses status to determine and telegraph a records standing at a...