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The Waypoint Way

We help product-based businesses run more efficiently. We bring new processes and technology together to create a better way of working. We can only do this by getting to know our clients business on a deep level. That means asking lots of questions. That means listening. That means understanding how they work. And, ultimately, that means caring for your business as if it was our own.
Telstra Australian Business Awards – 2016
Xero Accounting Cloud Integrators – 2016
Telstra Australian Business Awards – 2018
Telstra Australian Business Awards – 2018
Anthill Cool Company Awards – 2018

The Team Works

The work we do and the results we get are only possible with a team that has the right combination of talent, skills and attitude. We’re lucky that our magnificent eight have them in abundance. Individually they’re awesome, but together we’re definitely stronger. A bit like the Avengers.

Dan Fairbairn

Recovering Brit, using a blend of coffee, natural intuition and years of experience to lead the team towards a more impactful future.

Neil Barrington

Bearded and tattooed operations Puppet Master, ensuring all of our client Projects and Memberships are delivered to the highest possible standard.
Operations Director

Mathew Elms

Life-long musician and hirsute problem solver, taking a unique approach to help our clients find a tailored solution for their business.

Sales and Marketing Associate

Rhys Bennett

Design lover looking after Waypoint’s ongoing relationships, taking technical speak and transforming it into outstanding client processes and knowledge.
Account Manager

Krystal Tyack

Passionate Sci-Fi Geek who handles the Production side of Waypoint, taking client business requirements and turning them into successful systems.
Project Implementation Lead

Mat Grant

Raving Star Wars enthusiast looking after client services and partner relationships. Making sure you and your clients have a great experience with us.
New Business Director

Smart Technology, Smarter Process

We help businesses run more efficiently

Creating smarter inventory management

Whether you’re dealing with stock re-ordering problems, in-accurate landed costs, or right through to batch and serial number management – we’ve got the experience, processes and team to turn things around. We’re good at creating smarter inventory management processes that are powered by the best technology we can find. We work with Vend, Unleashed, Cin7 and TradeGecko, but our preferred partner for the best mix of features vs pricing is DEAR Systems.

We handle so much more than just inventory system challenges

Inventory is an umbrella term. Although the core of our work is implementing Inventory systems, we also work with a number of other associated tools to give you the most efficient, modern solutions to run the best product-based business in the world! Things like Shopify, StarShipIt, Pencil Pay, Pinch Payments and more are second-nature to us, and commonly used by our clients to stretch the reach of their small business to mid market, without mid market system costs.

Let Us Help You Grow

Let Us Help You Grow

Our Customers, Our Success

Tijana Desancic

Marketing Manager, Core Metrics, Melbourne, VIC, Australia

No matter the issue big or small, the team are quick to respond and sort out our problem without any confusion, which leaves us happy and back up and running in no time.

Dan Kent

Consultant,Best Self Coaching, Ashland, Oregon, USA

Their competence is remarkable, their care is golden, and the value received by contracting their services was worth every penny. I would not hesitate to recommend them to anyone.