Three months. Dozens of emails. One question about a dog bed.

The business never got me an answer — because they didn't have the systems to get one. New post on why product documentation isn't optional when you're making claims about what your product is made from.

New to Cin7 Core and want to set it up yourself? This practical guide covers everything a small product business needs — from scoping to go-live — with tips on connecting Shopify and Xero.

A slow support thread, a missing payment link, and a phone no one answered. Here's what really goes wrong when your ecommerce systems don't talk to each other.

Waypoint has won 2024 Cin7 Services Partner of the Year after being selected as a finalist for three 2024 Cin7 Partner of the Year awards.

Waypoint has been selected as a finalist for three 2024 Cin7 Partner of the Year awards.

Customers who know and love DEAR — now Cin7 Core — can be assured that the product remains the same, with a redoubled focus on usability and customer experience.

Within DEAR Inventory there are a number of ways of pricing your products to customers, depending on the specific levels of information and reporting that you require. We will explain these from simple to complex, along with some clarifications where appropriate.

This article is intended as a summary of some of the best practices and considerations for connecting to the DEAR API – in this case for sending sales into DEAR Inventory – although the logic applies to any connection.

It’s easy to see how our clients get into trouble deriving prices if there is confusion about the meaning of margins and mark-ups, but for a small business, keeping track of your profit margin is critical.

Many businesses miss the power of ‘smaller’ Xero add-ons for repetitive tasks. Here’s why we love Ignition, Dext, PencilPay Futrli and Chaser.

We’ve implemented DEAR Inventory for a number of alcohol-producing businesses over the years, and have produced this video guide that covers how to perform GST and WET Reporting in DEAR Inventory.